Kenai Explorer

TERMS & CONIDITIONS

Reservations, Deposits and Final Payment.

A deposit of $500 per person required to confirm a proposal.  Unique, upscale lodges, guided sports lodges may require an incremental deposit of 30% of the total fare. You will be advised of this before you make a deposit on your vacation. Knightly Tours will be processing all credit cards. Final Payment is due 75 days prior to departure. Late arrival of final payment delays document delivery or may result in released or cancelled space that would be subject to cancellation fees.

Late Bookings

Bookings made within 75 days of departure require a credit card guarantee. If space is not confirmed no charges will be made to the card.  No space will be confirmed until this credit card guarantee is received.

Pricing

All pricing is USD, per-person based on a run of house hotel rooms double-occupancy rate. Single, triple, quad and children’s rates are given on request when available. Package prices include all transportation, accommodations, sightseeing and courtesy transfers as outlined. Knightly Tours’ preparation / planning costs are also included. Prices are subject to change without notice and any surcharges imposed by suppliers will be the responsibility of the guest regardless of payment status.  Price breakdowns are not given on vacation packages.

Schedules

All departure days of the week, dates and prices are published based on the most up to date information at time of printing. Knightly Tours reserves the right to alter dates, days of the week and prices based upon final schedules imposed by suppliers.  Knightly Tours reserves the right to substitute suppliers of equal or greater value at its sole discretion.

Changes

A $50 per person fee (maximum $150 per booking) will be assessed for changes made after receipt of final payment.

PLEASE NOTE NAME CHANGES ARE CONSIDERED CANCELLATIONS AND REBOOKINGS. ALL PENALTIES WILL BE APPLIED.

Documents

Documents will be sent electronically and will include all information.  If required vouchers that are needed will be included. Paper documents will be charged $50.  All documents will be sent 18 to 21 days prior to Knightly Tours first service.

Refunds

Request in writing must be received within 60 days of completion of the trip for services cancelled or altered by the vendor. No refunds will be made on services that are voluntarily cancelled or changed by the traveler.

Cancellation Charges

The purchase of comprehensive travel insurance is strongly recommended. Please provide written notice of cancellation. The following per person cancellation fees will be strictly enforced:

Prior to 75 days before tour departure:

• $100 Administration Fee, plus any supplier cancellation charges
• 75-46 days before tour departure: 30% of fare, plus any supplier cancellation charges

      *     45-31 days before tour departure: 70% of fare, plus any supplier cancellation charges

• 30-0 days before tour departure:  100% of fare

Travel Insurance – Strongly Recommended

Sometimes bad things happen to good people! Knightly Tours wants you to book and travel with peace of mind. We strongly recommend that you buy Travel Insurance, so you can relax.

Through CSA Travel Protection we offer you a travel insurance program that provides you protection from
Trip Interruption & Cancellation, Travel Delay, Baggage & Document Loss, Emergency Assistance, Medical Expense Protection and 24-hour Emergency Assist Line.

Guest Responsibilities / Physical Limitations

You are responsible for determining your fitness for any trip and must notify Knightly Tours at time of booking of any physical or mental limitations that would require special services while traveling.  Specific tours and air carriers have weight restrictions and surcharges apply.  Guests’ must give weights at the time of booking.  Avis car rentals require you to be 21 years of age and have a major credit card, for Hertz you must be 25 years of age and have a major credit card. Failure to notify Knightly Tours of the above conditions can result in loss of fares paid by the traveler to us. Guests booking airline travel will be required to give their full legal name and birthday at the time of booking.  No tour is confirmed until this information and deposit are received.

Immigration & Customs

Due to heightened security restrictions all cruise guests, and guest entering Canada should travel with a valid passport or Customs approved identification. All non U.S. citizens must a carry passport and appropriate visas.

Responsibilities

All vacations are handled under the business management of Knightly Travel Services, Inc. (dba Knightly Tours), at 19119 North Creek Parkway Suite 108, Bothell, WA 98011 (800) 426-2123. Written notification of claims against Knightly Tours must be given within 60 days of completion of tour and suits must be filed in the Court of the State of Washington. Knightly Tours acts solely as the agent for various transportation companies and sightseeing contractors and assumes no responsibility for any personal injury sustained while traveling to/from or on a Knightly Tours vacation or for loss or damage to any personal belongings while on our vacation. Acceptance of Knightly Tours travel documents by agent or individual is considered approval of all above condition